Policies and accreditations

Cookie policy

acal bfi

Our websites and mobile sites use cookies to give you the best online experience. By using our desktop and mobile sites and agreeing to this policy, you consent to our use of cookies in accordance with these terms.


What is a cookie and how do our websites use them?


A cookie is a file containing a piece of data (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies do not contain any information that personally identifies you but personal information may be linked to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:

  • To recognise your computer when you visit our website
  • To improve the website’s usability
  • To analyse the use of the website
  • To personalise our website for you (e.g. to show you product recommendations based on your previous purchases)
  • To track you as you navigate our website, and enable the use of certain functionalities
  • To remember you when you return to our website
  • To show you advertisements on our website and third-party websites, based on browsing activity on our website


If you'd like to block or delete cookies from the Acal BFi websites, you can use your browser to do this. We've provided some information about blocking and deleting cookies at the bottom of this policy.

What types of cookies do our websites use?


There are two different types of cookies that we use:

  • Cookies required for functionality and navigation

These cookies are essential for the proper functioning and easy navigation of our website. If you refuse to accept these cookies, it will impact on the usability of certain features of our website.

  • Cookies for analytics, targeting and advertising purposes

Analytics cookies gather general information on how users use our website (e.g. which pages users visit most frequently and whether users receive any error messages from the website).

Targeting and advertising cookies are used to tailor advertisements and recommendations shown on our website and third-party websites to your interests. These cookies may be linked to social networks and your activity on other websites, so that you see customised adverts on third party websites based on your online activity. They also enable advertisers to limit the number of times the same advertisement is shown to you and evaluate the efficiency of an advertising campaign. These cookies are placed by advertising networks with our agreement.

If you choose to delete or block these cookies, it will not reduce the functionality of our website.

Below is a list of the cookies used on the Acal BFi websites, with an explanation of what each one is used for.


Our Cookies


Essential Cookies:


Cookie Name


Stored By

More Info


This is a cookie stored by the website’s Content Management System, which controls website redirects in certain conditions.

Acal BFi



These cookies may be used to keep track of the current user’s session – for example to provide specific functionality to certain visitors, such as keeping track of files uploaded via website forms.

Acal BFi



This cookie keeps track of your current cookie consent preferences, as well as when these preferences were last updated. Certain website functionality such as videos will not load correctly unless this cookie is stored, and this cookie also ensures a cookie consent message is not shown on every page after you have indicated your preferences.

Acal BFi / CIVIC


_GRECAPTCHA For security reasons, we use Google reCAPTCHA when displaying front-end forms upon this website, as well as when processing submissions of messages via these forms. This is to prevent abuse of the forms by automated bots and spammers. We do not use reCAPTCHA for other purpose. reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending this data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalised advertising by Google. reCAPTCHA stores a necessary cookie when it runs, for the purpose of providing its risk analysis. Google reCAPTCHA






Analytics Cookies:


Cookie Name


Stored By

More Info












We use Google Analytics to collect general statistics about website users – such as the number of visitors, most popular pages accessed, typical time spent on the site, broad geographic location of users, details of any errors experienced etc. In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors. Google Analytics is only used on the site if you consent to the storage Analytics cookies.

Google Analytics



This cookie stores a unique identifier to anonymously track usage of the search functionality on the website (including the Product Range search, Global search, and Resource & Supplier listings) - such as the search queries entered, search filters used, and results that have been clicked upon. We use this data to improve the quality of search results. Search tracking is disabled unless you consent to the storage of Analytics cookies.









We use Microsoft Clarity - a user behaviour analytics tool that helps us understand how people are interacting with the website through features such as session replays and heatmaps.  In turn, this data is used by us to improve the website – e.g. to improve the site navigation or to create new content that is likely to be popular with visitors. Microsoft Clarity is only used upon the site if you consent to the storage of Analytics cookies, and any data collected by Clarity is anonymised. Microsoft Clarity https://docs.microsoft.com/en-us/clarity/cookie-list


















We use HubSpot tracking to understand user behaviour on the website better - for example which website pages have been visited. If you submit form(s) upon the website, this data may also be linked with other information you send us - such as your email address, your phone number, form submission data, and your IP address. This is to ensure that we are able to provide you with a more personalised response to your enquiry, and to help us make future improvements to the website, to make it easier to find what you are looking for. All tracking by HubSpot is disabled, unless you consent to the storage of Analytics cookies. HubSpot https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser


Marketing Cookies:


Cookie Name


Stored By

More Info


This cookie may be stored for tracking purposes on pages containing YouTube videos (note that these videos are disabled unless functionality cookies are also accepted; see below).






















These cookies may be stored by LinkedIn when you visit a page as a direct result of clicking a LinkedIn post or promotion.

LinkedIn cookies have a range of purposes; identification, verification, language settings, data routing, consent, temporary caching, member data serving and targeting, logged in status, market research and conversion tracking.

Further information regarding specific usage per cookie can be found at:
LinkedIn https://www.linkedin.com/legal/l/cookie-table#thirdparty


Functionality Cookies:


Cookie Name


Stored By

More Info






These cookies are stored by youtube.com when you visit a page containing an embedded YouTube video and/or start playing it. YouTube videos on the site are not loaded unless you consent to the storage of Functionality Cookies.






These cookies may be stored by vimeo.com when you visit a page containing an embedded Vimeo video and/or start playing it. Vimeo videos on the site are not loaded unless you consent to the storage of Functionality Cookies.




Cookies provided by Acal BFi (see column on the right in the above table) are installed on your devices for maximum 12 months. At the expiry of the 12 month period, users are invited to accept cookies again. However, cookies provided by 3rd parties will have their own expiry date. Please refer to the 3rd party’s cookie policy on their website for more information on this.


Cookie preferences


For more information relating to the use of cookies on websites, including how to block or delete cookies, visit www.allaboutcookies.org. We have also set out some useful guidance below to help you block or delete cookies if you use Internet Explorer or Mozilla Firefox. As explained above, however, blocking or deleting all cookies will have a negative impact on the usability of our website.

Updating cookie consent


To update your cookie consent, please click here

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example (at the time the policy was drafted):

• In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. For more information, please click here.
• In Mozilla Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box. For more information, please click here.

Deleting cookies

You can also delete cookies already stored on your computer:

  • In Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/27883
  • In Mozilla Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.